Yes, here’s how to find us.

If there is a specific piece of jewellery you would like to see, it is best to let us know in advance so we can make sure it’s available for you to see. Otherwise, you can come by the shop anytime and Heather or Spencer will be there to help you.

Yes, you can visit us or contact us for an online consultation.

We price our items fairly based on the current market and are very competitive. However, we’ll always listen to a sensible offer.

Yes, you can reserve an item with a deposit. Please contact us if you would like to reserve an item.

Yes, we can offer short layaways on single items by agreement. Full payment is required before the item is sent to you. If this is something you are interested in, please contact us.

We accept all major credit cards – Visa, Mastercard, Maestro and American Express. We also offer PayPal Pay in 3.

Every item we sell is in excellent condition. All our jewellery is antique or vintage, so may show subtle signs reflective of its age and consistent with its history and previous life.

We are always available to chat and provide further information or additional images/videos of your desired item.

Every item is examined by us, drawing on decades of specialist knowledge. We look at hallmarks, materials, craftsmanship and age, using our expert proficiency.

Not all of our jewellery has gemological certificates; however, we can provide an independent gemological certificate when requested. Please contact us for further information about any additional costs.

Yes. We specialise exclusively in natural, earth-mined gemstones.

Yes. Where appropriate, all jewellery purchased can be accompanied by a full insurance valuation based on a comprehensive assessment of the entire item by our experienced jewellery specialist.

Yes, we do. Visit our ‘Sell your jewellery’ page for more information.

We date each piece as accurately as possible, using hallmarks, design, craftsmanship and construction to place it within its period. Where an exact date cannot be established, we attribute it to the most appropriate era.

Yes, we offer a one-off re-sizing of up to two UK sizes up and three sizes down. Please visit our re-sizing guide for more information. Additional costs may apply in more complex resizing cases.

Yes, the majority of antique rings can be expertly re-sized by Tom. For all the information, see our re-sizing guide.

No, we offer complimentary shipping with all of our orders.

UK shipping takes between 1–3 working days. International shipping takes 3–7 days. Any alterations requested on the item will add 2–3 days to all delivery times.

All UK orders are sent by Royal Mail Special Delivery, signed, tracked and insured. All international orders are sent by FedEx.

All items are additionally insured in transit by us.

Yes, we will provide all shipping details and tracking information once the order has been shipped.

International orders may be subject to local import duties or taxes, depending on the destination and the individual piece. Any charges are the responsibility of the purchaser. We ensure all jewellery is accurately described and declared for customs purposes. Please contact us if you need any additional information specific to your location.

We offer a 14-day return policy on online purchases. Please contact us within 14 days of receiving your order if you wish to make a return.

Items must be returned in their original condition with any accompanying boxes, certificates and documentation. Return postage and appropriate insurance are the responsibility of the customer. Returns must be sent using an insured, tracked and signed-for service.

Bespoke or personalised items cannot normally be returned unless faulty. Your statutory rights are unaffected.

Please contact us if you require a return.

Yes, you can return an item in store. You must contact us to arrange a return.

Bespoke or personalised items cannot normally be returned unless faulty. Your statutory rights are unaffected. Please contact us if you require more information.

If there are any issues with your item or it arrives damaged, please contact us immediately upon delivery so we can assist with the issue.

Your jewellery will be carefully presented in a protective presentation box and securely packed for its journey. Our outer packaging is intentionally discreet and unbranded, helping to protect the nature and value of its contents while in transit.

Antique jewellery should be treated with a little extra care. We recommend gentle cleaning with a soft cloth and avoiding abrasive or chemical cleaners. As gemstones and settings vary, more thorough cleaning is best carried out professionally — and we’re always happy to advise on the care of a particular piece.

Please contact us for advice and support.